Frequently asked questions
Everything you need to know about purchases, invoices and billings. Can’t find an answer? Get in touch →
What are research peptides?
Research peptides are short chains of amino acids used exclusively for laboratory and scientific research purposes. They are commonly studied for their biochemical properties, mechanisms of action, and potential applications in controlled research environments.
How do you ensure the quality and purity of your peptides?
We prioritize quality by working with trusted manufacturers and implementing rigorous quality control standards. Many of our products are accompanied by third-party analytical testing to verify identity, purity, and consistency before distribution.
Do your peptides come with Certificates of Analysis (COAs)?
Yes. Whenever available, Certificates of Analysis (COAs) are provided to document analytical testing results. These reports help researchers verify compound specifications and ensure transparency throughout the research process.
How should research peptides be stored?
Storage requirements vary by compound, but most peptides should be stored in a cool, dry environment, protected from light and moisture. Specific storage recommendations are listed on product pages and should always be followed to maintain compound stability.
Who can purchase from LOTF Labs?
LOTF Labs supplies products exclusively for qualified researchers, institutions, and laboratories. By purchasing from our site, you confirm that you are legally authorized to acquire research materials and will use them in compliance with all applicable laws and regulations.
Billing FAQs
Everything you need to know about purchases, invoices and billings. Can’t find an answer? Get in touch →
When will my payment be charged?
Your payment is charged at the time your order is placed and successfully processed. You will receive an order confirmation email once payment has been completed.
Can I modify or cancel my order after placing it?
Because orders are processed quickly, modifications or cancellations may not be possible once an order has been submitted. If you need assistance, please contact us as soon as possible and we will do our best to help.
Do you offer refunds or returns?
Refund and return eligibility is outlined in our Refund & Return Policy. Due to the nature of research materials, certain products may not be eligible for return. Please review the policy carefully before placing an order.
Will I receive an invoice or receipt?
Yes. A digital receipt is automatically emailed to you after purchase. If you require additional documentation for your records, please contact our support team.