Shipping Policy – LOTF Labs
At LOTF Labs, we strive to process and ship all orders as quickly and reliably as possible.
Order Processing
All orders are processed and shipped the same or next business day, excluding Sundays and public holidays. Once your order has shipped, you will receive a confirmation email containing your tracking information.
Shipping Options & Estimated Delivery
We offer Standard and Expedited shipping options at checkout.
Estimated Delivery Times (after dispatch):
- Domestic Shipping: approximately 5-9 business days
Delivery times are estimates and may vary depending on location and carrier performance.
Shipping Rates
Free shipping on all orders.
Shipping Delays
LOTF Labs is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to:
- Carrier delays or service disruptions
- Weather conditions or natural disasters
- Customs inspections or regulatory delays
Once an order has been shipped, responsibility for delivery rests with the carrier.
Lost or Undelivered Packages
If your tracking information indicates that a package was delivered but you did not receive it, please contact the carrier directly. LOTF Labs is not responsible for lost or stolen packages once delivery has been confirmed.
Risk of loss passes to the customer upon carrier acceptance.
Contact
For questions regarding shipping or delivery, please contact us at:
