At LOTF Labs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Email address
- Billing and shipping information
- Order details and transaction history
- Account information (if applicable)
- Communications sent to us (emails, contact forms, support requests)
We may also automatically collect certain non-personal information, such as:
- IP address
- Browser type
- Device information
- Pages visited and usage behavior
2. HOW WE USE YOUR INFORMATION
Your information may be used to:
- Process and fulfill orders
- Provide customer support
- Send transactional emails (order confirmations, shipping updates)
- Send newsletters or updates only if you opt in
- Improve website functionality and user experience
- Maintain security and prevent fraudulent activity
We do not sell, rent, or trade your personal information.
3. EMAIL COMMUNICATIONS
If you subscribe to our newsletter, we may send you periodic updates regarding LOTF Labs, including research announcements and product information.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
4. COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality.
You can control cookie preferences through your browser settings.
5. THIRD-PARTY SERVICES
We may share information with trusted third-party service providers solely to perform services on our behalf, including:
- Payment processing
- Email delivery services
- Website hosting and analytics
- ACH payment processors and banking partners
These providers are required to protect your information and may only use it for the purposes specified by LOTF Labs.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
By using this website, you acknowledge and accept this risk.
7. RESEARCH USE DISCLAIMER
LOTF Labs products are intended strictly for laboratory research purposes only. We do not collect or process personal health data, medical records, or diagnostic information.
8. CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from minors.
9. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for email communications
To exercise these rights, please contact us using the information below.
We retain personal information only as long as necessary to fulfill business, legal, and regulatory obligations
10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Continued use of the website constitutes acceptance of any changes.
11. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@lotflabs.com
Last Updated: 12/17/2025